You might be wondering “where do I file all my complaints?”. Well Bet9ja have a very potent and friendly customer service which is keen on meeting the needs of every customer as user satisfaction is one of their main selling points.
Customers can get in-touch with a member of the support staff directly via the email address cs@ mybet9ja.com, or over the phone via their official customer service number 01- 4405145.
Although the quickest and most efficient way of reaching the customer service is through the live chat feature which allows you to get in touch with a customer service agent in real time in order to ensure easy and quick resolution of issues.
Match Fixing is one phenomenon that has plagued the sports betting market for a number of years and we feel it’s important that we address it.
Some people assume that Bookies fix some matches in order to constantly collect money from ‘unsuspecting’ punters while others believe that Match Fixing is orchestrated by some organisations which are set up solely for that purpose as well and also to enrich themselves, while the accusations placed on the bookies are completely untrue, the ones about match fixing organizations is somewhat plausible if you look at it from a pragmatic point of view.
There’s no doubt that every punter has had cause to believe that match fixing actually exists, probably because a sure-fire winning went out the window at the final minute or something of that sort.
For example : A punter places a bet on the best team in the division to secure a win over the team that’s lying low at rock-bottom of the table, and during the course of the game everything goes just fine then all of a sudden the worse team pulls off somewhat of an epic comeback to win the game’ this type of thing has happened to every punter at least once or twice although it doesn’t necessarily mean the match was fixed as we should remember that luck also plays it’s part in sports.
Although judging by investigations which were undergone by football’s world governing body FIFA some years ago, a couple of teams have had actually been penalized for match fixing which definitely proves that the phenomenon actually exists to a certain extent.
But what that also means is that Match Fixing is not as common as most people make it to be.
It’s an extremely rare occurrence which is mostly guided by uncertainty amongst other things.
And also, the truth about the matter is that there is absolutely no way to be sure that a game has been fixed before kick-off, so we urge punters not to let the phenomenon of match fixing hinder their betting experience.
But we can be sure about one thing and that’s the fact that Leagues such as the LA Liga, Bundesliga, Premier League, Ligue 1 and more of Europe’s elite leagues are completely unfixable, so while match fixing remains a rare occurrence, the rarity surrounding it only exists in the relatively unknown leagues rather than the top divisions.
There are a lot of Facebook pages, sites and blogs which claim to offer fixed game services, well we know for a fact that most of them are frauds who are just looking to take advantage of punters. (Do not patronize fixed games services), we should also remember that match fixing is a serious crime.
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By the looks of things Bet9ja is most definitely a bookmaker of high standards which thrives to provide the best user experienced for its customers.
They provide amazing odds and a variety of betting options, they also have an online Casino for punters to use on the side along with their usual sports betting.
The major shortcoming of Bet9ja is the fact that it’s only based in Nigeria hence other countries are restricted from its use, so that’s definitely something the bookie has to work on in the near future. Bet9ja is also only available in English.
Notwithstanding, they’re still a top class bookmaker, their user interface is quite simplistic which makes it easier for customers to place bets and navigate through the site with ease, they also have quality betting outlets located across Nigeria for those who prefer in-shop play.
Their online payment options are also quite convenient for Nigerians as they enabled the use of the three major Nigerian banks as well as the use of debit card for account funding.
The fact that they don’t have live streaming is a big miss for them, although they’ve provided an avenue for users to keep track of ongoing sports activities.
The fast withdrawal times is a big plus for Bet9ja although the fact that only one withdrawal method is available is a bummer.
So with that said Bet9ja scores a quite strong, yet not ideal rating in our review, they could’ve scored a little higher if they were based worldwide and didn’t have so many restrictions but apart from that they’re a great bookie and you should definitely create an account on Bet9ja.com.
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